Question 1

Are infrared saunas safe?

Accepted Answer

Infrared saunas are completely safe to use. Infrared wavelengths are so safe that they’re even used in hospitals to keep newborns warm! Additionally, Clearlight© infrared saunas have virtually zero EMF and ELF and are crafted out of certified non-toxic materials.However, there are some groups that should be cautious about using infrared saunas. Pregnant women and people with heart conditions or metal implants should consult their doctor before using their Clearlight©.

Question 2

Can Clearlight® Saunas be installed outdoors?

Accepted Answer

Clearlight® Outdoor Sauna models are specifically designed for outdoor placement. Indoor Clearlight® models are not designed for outdoor use.

Question 3

Can I put my Infrared Sauna outside?

Accepted Answer

Our indoor sauna range cannot be placed outside for 2 reasons.‍1. The heaters will not be able to reach the desired temperatures due to colder outside environments.‍2. The indoor saunas are not designed to withstand exterior weather conditions, so any damage to the structure caused by weather factors will not be covered by our Limited Lifetime Warranty.

Question 4

Do I need to use the cover?

Accepted Answer

To maintain the Outdoor Sauna warranty, the sauna must either remain protected by the supplied Clearlight® cover or be housed under adequate shelter or a weatherproof structure.

Question 5

Do I receive constant heat from my Clearlight® Infrared Sauna?

Accepted Answer

Yes. The ideal way to use a Clearlight® Infrared Sauna is to have the infrared heaters on the entire time producing the optimal infrared heat you desire.Infrared heat is most effective at lower temperatures as sweat oils secrete at lower temperatures and this sweat is different than water sweat. Your Clearlight® Infrared sauna is designed to heat your body more so than to heat the cabin (about 80% of the heat heats your body and 20% of the heat heats the sauna cabin).Don’t be fooled by other manufacturers that offer constant infrared heat by reducing the output of their heaters. At the reduced output you are not receiving optimal infrared heat

Question 6

Does the sauna include a protective cover?

Accepted Answer

Yes. Every Clearlight® Outdoor Sauna includes a complimentary water-resistant cover.

Question 7

How are our Clearlight® Sauna models different from other infrared saunas?

Accepted Answer

Our Clearlight® Sauna models are the only infrared saunas designed by a doctor. Dr. Raleigh Duncan has dedicated the last 20+ years to researching and developing technology to help heal the human body and he has been researching infrared therapy and its benefits for even longer.‍Our years of manufacturing infrared saunas go into every Clearlight® Sauna model While our sauna cabins are exceptional quality, with hand sanded panels, high quality close grain wood and attention to detail, the therapeutic benefits are our main focus.‍Our R&D department is always researching and testing new components for your sauna so when you buy a Clearlight® infrared sauna, you are buying the highest quality, most therapeutic infrared sauna available.‍With our limited lifetime warranty for home use, we stand behind our saunas. This warranty covers the entire sauna; the wood cabin, heaters, controls and even the audio system. We will be here next year and five years from now should you need replacement parts or have any questions about the proper use or your sauna.We believe that by committing to a lifetime warranty for our customers, it ensures that we build a high quality infrared sauna that will last. This informs every manufacturing decision we make as we know we will have to support your sauna for many years to come.

Question 8

How Do You Properly Use an Infrared Sauna?

Accepted Answer

Infrared saunas are easy-to-use, at-home luxuries that can significantly improve your quality of life. The proper use of an infrared sauna only involves a few simple steps and precautions, such as:‍1. Preheat the sauna to the desired temperature2. Hydrate before entering, as you'll sweat during the session.3. Start with shorter sessions (10-15 minutes), then gradually increase to 20-30 minutes as your body adjusts.4. Relax and enjoy the heat. You can meditate, listen to music, or just rest.5. After the session, cool down slowly, drink water to rehydrate, and take a shower to wash off the sweat.

Question 9

How does a far infrared sauna work?

Accepted Answer

The idea behind infrared therapy is to heat your body directly with far infrared heat. In a traditional sauna you are just sitting in a hot room of 80°C-105°C. In an infrared sauna, the heat is heating your body directly and only 20% of the heat is heating the air.You want to heat your body core, meaning your front core and your back core. Your body absorbs the infrared heat and reacts to it. The gentle infrared heat raise your core body temperature and stimulates your metabolism, lymphatic system, immune system and your cardiovascular system. Your body’s response to that is to sweat profusely. In addition to the infrared heat triggering a profuse sweat, the water in our bodies also resonates with far infrared heat and this also helps with the detoxification process.With this in mind, you now understand why we stress the importance of having heaters all around you in an infrared sauna. If you do not have front heaters in your sauna, you will not raise your core body temperature as well and you will not receive as much of the desired effect.All of our Clearlight® Infrared Saunas have heaters all around you… on your front, back, sides, calves and legs. We call this 360° heat.

Question 10

How does an infrared sauna work?

Accepted Answer

Infrared saunas use invisible infrared light to provide warmth and promote healing in the body. Infrared light, which is on the electromagnetic spectrum, is absorbed by the body and converted into thermal energy. It passes through your skin and into fat cells, which helps your body rid itself of toxins stored in those cells.

Question 11

How is my Clearlight® Sauna shipped, and will it be delivered into my house?

Accepted Answer

Your new Clearlight® Far Infrared Sauna will generally arrive at your home 4 – 7 days from the date it leaves our warehouse if the sauna is in stock. If it’s back ordered the waiting time can be up to 8 weeks.‍As part of our commitment to exceptional customer service, we ship every Clearlight® Infrared Sauna with a few higher levels of service.‍Our freight carrier will call to schedule an appointment to deliver your sauna, meaning your sauna will not arrive unexpectedly.‍Your sauna will be delivered on a truck with a tail lift to ensure that any possibility of freight damage is minimised.‍The delivery driver will move your sauna off of the truck and move it to an area of reach. It’s a kerbside delivery which means that the driver cannot carry the boxes inside your home, however the driver will move the pallet to a suitable location, which could be a garage or in front of your door step. Before accepting and signing for delivery, carefully inspect the damage. If there is any visible damage to take delivery but insist on noting this down on the delivery note. After that do contact one of our agents immediately.Take the boxes of the pallet, unpack each box carefully and start the installation using the provided manual. Installation will take between one to three hours, depending on the chosen model and size.

Question 12

How long does installation of my Clearlight® Infrared Sauna take? Can I do it myself?

Accepted Answer

For the 1-Person Infrared Saunas you need 1-2 people, and it’ll take you approx. 2-3 hours maximum. For the larger saunas you can still do it with 2 people, however due to the size and weight some of the parts are heavier. It would be helpful having an additional person to help with the weights, however the installation is not difficult.All you need is a simple screw driver for the door handle. All other parts connect together and don’t have to be screwed.Important:We love the saying ‘You start levelled, you finish levelled’.For all saunas, a level floor is important to get the door alignment correct. Check the flooring prior to installation and possibly level it out prior to install your Clearlight Infrared Sauna.

Question 13

How long is the warranty on my Clearlight® Sanctuary Infrared Sauna?

Accepted Answer

It’s a lifetime. For legal reasons we have to call it a limited lifetime warranty. Why limited? We cover parts and shipping for the entire lifetime, however labour is not included for a lifetime. We do however provide the parts and pay for shipping, and we will also provide instructions on how to resolve possibly issues with your sauna. We got your back!

Question 14

How much does it cost me running my Clearlight® Infrared Sauna?

Accepted Answer

For the 1 and 2-person saunas it will cost you a maximum of £ 0.50 for running the sauna for an hour. If you used it four times a week this will cost you less than £10 for the entire month.For the larger saunas the costs are approx. £0.75 - £1.25 per hour. (Based on 2024 electricity prices)

Question 15

How Often Should I Use an Infrared Sauna?

Accepted Answer

We don’t blame you if you never want to leave your sauna. However, it’s important to regulate your usage based on your health and lifestyle. For most people, using an infrared sauna 3-4 times a week is ideal (and safe).It’s always wise to start with shorter sessions (around 10-15 minutes), then gradually increase the duration to 20-30 minutes as your body acclimatises to the heat. Ensure to stay hydrated before, during, and after each session.Most importantly, always do what feels right for your body, and don’t push yourself too far. Everyone is different, and if you start to feel lightheaded, dizzy, or uncomfortably hot, it's time to leave the sauna.

Question 16

Is infrared heat safe?

Accepted Answer

Infrared heat is completely safe and all objects give off and receive infrared heat. In fact, it is so safe, hospitals use similar heaters to warm newborns. Infrared is a part of nature and essential for life. The human body gives off and receives infrared in the far infrared band. When a mother rubs a babies stomach to relieve pain, it is the infrared heat from her hand that is causing the healing effect. We have tuned our True Wave® heaters to give off far infrared in this same range for maximum absorption by your body and for maximum therapeutic benefits.

Question 17

Is the assembly and disassembly easy ?

Accepted Answer

Assembly of your Clearlight® Infrared Sauna is quick and easy. It usually takes two people about one to three hours to assemble the sauna. No tools are required for the overall assembly except for standard screw driver for the door handle. An allen key is provided to fit the glass parts for the Sanctuary Saunas. Your Clearlight® Infrared Sauna is pre-wired and made with precision craftsmanship so it connects together with ease.‍We build your Clearlight® Infrared Sauna in our factory and every sauna is built and tested to ensure it meets our strict quality control standards. We then disassemble it, box it up and ship it to you. This way we ensure you will receive your sauna in perfect condition.‍You will also get a detailed printed manual with the sauna and our support team is happy to assist via phone, Skype, WhatsApp, email etc.‍We are also happy to arrange an installation for you. Please get in touch for more information.‍The saunas are also easy to disassemble.

Question 18

Is the Outdoor Sauna completely weatherproof?

Accepted Answer

The Outdoor Sauna is designed for outdoor placement but should not be treated as completely weatherproof. It should be protected from excessive exposure to rain and areas prone to flooding.

Question 19

What are the benefits of using an infrared sauna?

Accepted Answer

The health benefits of using an infrared sauna include improved circulation, detoxification, faster recovery from injuries, reduced inflammation, stress and fatigue reduction, boosted immune system, better heart health, improved appearance of skin, and even weight loss and increased metabolism.

Question 20

What Are the Differences Between Near-Infrared, Mid-Infrared, and Far-Infrared Saunas?

Accepted Answer

Infrared saunas can emit near-infrared, mid-infrared, or far-infrared light, each with different properties and potential health benefits, such as:‍Near-Infrared‍Near-infrared (NIR) light is the shortest wavelength of infrared, and it penetrates the skin's surface more efficiently.‍Mid-Infrared‍Mid-infrared (MIR) wavelengths can penetrate deeper into the body's soft tissue, where inflammation occurs.‍Far-InfraredFar-infrared (FIR) wavelengths are the longest and reach deepest into the body. FIR saunas are typically associated with body detoxification, as they can stimulate the sweat glands, resulting in a deep, detoxifying sweat that eliminates toxins.Remember that saunas are not a substitute for medical treatment and should not be used to diagnose or treat any disease. Those with medical conditions, pregnant women, and who are elderly or very young should consult a healthcare provider before using a sauna.

Question 21

What are the ventilation requirements for my Clearlight® Infrared Sauna?

Accepted Answer

There are no ventilation requirements necessary. Infrared saunas give off dry-heat without any moisture.

Question 22

What does the warranty cover and how long is the warranty?

Accepted Answer

When buying an infrared sauna it is important to understand why a Limited Lifetime Warranty on the entire sauna is important. Our Limited Lifetime Warranty covers all of the parts and components of your sauna for manufacture defects for as long as you own it.‍Almost every other infrared sauna is only covered under a 7-year warranty or less. If something goes wrong with your sauna in year 8 the manufacturer is not obligated to provide parts for saunas older than 7 years.‍All Clearlight® Infrared Sauna® models installed for home use are covered by our Limited Lifetime Warranty. Your sauna is warranted to be free from manufacturer defects for as long as you own it.‍Be sure to ask when researching infrared saunas if the company offers a True Limited Lifetime Warranty.‍If you are using your sauna in a commercial environment, we offer a complete 5 year warranty.

Question 23

What electrical supply is required?

Accepted Answer

Requirements depend on the Outdoor model and any additional accessories. The correct electrical provision should be confirmed before installation.These practical answers are supported by Clearlight’s Outdoor installation and warranty information.

Question 24

What heater technology is used in this Clearlight Sanctuary® Sauna?

Accepted Answer

All Clearlight Sanctuary Full Spectrum Infrared Saunas come with our unique True Wave® Carbon and Ceramic Heater Technology. They are low-EMF heaters that produce the majority of the infrared spectrum around the 9.4 microns, which is the ideal wavelength in the far infrared spectrum.In addition to those heaters, the Sanctuary Range comes with 2x 500W True Full Spectrum Infrared heaters on either side of the door. The Sanctuary Full Spectrum therefore combine all three types of infrared (near, middle and far infrared), really making this model superior to other products on the market.

Question 25

What is an infrared sauna?

Accepted Answer

Infrared saunas are wooden cabins or booths that are equipped with infrared heaters which raise your body temperature and cause you to sweat. This is in contrast to traditional (or “Finnish”) saunas, which use steam to heat the air around you. The result is a detoxifying, pleasantly warm, relaxing experience that provides numerous health benefits.

Question 26

What is the Difference Between an Infrared Sauna and a Steam Sauna?

Accepted Answer

The main difference between infrared saunas and traditional steam saunas is the way heat is produced. While infrared saunas utilise infrared light to directly warm the body, traditional steam saunas generate heat by warming the surrounding air. This difference results in distinct experiences, with infrared saunas typically operating at lower temperatures and providing a less humid, more comfortable environment than steam saunas.

Question 27

What is the optimum infrared wavelength for an infrared sauna?

Accepted Answer

The infrared frequency of any infrared heater is determined by the surface temperature of the heater itself. The lower the surface temperature of the heater, the longer the infrared wave and the more beneficial the infrared heat will be.Our large True Wave® heaters run at an optimal surface temperature producing exceptional quality far infrared heat. This means our heaters produce the majority of the infrared heat in the vital wave range of 5 to 15 microns with a good portion of wavelengths at 9.4, the optimal absorption range of far infrared by the human body.Only Clearlight® Infrared True Wave® heaters combine the high infrared output of ceramic with long wave carbon infrared heat to produce the most effective infrared heaters available. You can only find this patented combination at Clearlight® Infrared Saunas!

Question 28

What kind of delivery do you offer?

Accepted Answer

We offer free delivery to most metro areas, however extra charges will apply for very remote or difficult to access locations. Our sales experts will be able to confirm whether your location will incur any additional delivery costs.

Question 29

What makes your infrared saunas different from traditional saunas?

Accepted Answer

The difference between infrared saunas and traditional saunas is the way they produce heat. While infrared saunas utilise infrared light to warm the body directly, traditional saunas generate heat by warming the air with steam. Infrared saunas typically operate at lower temperatures and provide a less humid and more comfortable sauna experience than traditional saunas.

Question 30

What type of infrared heater is best?

Accepted Answer

Full Spectrum Infrared HeatersA full spectrum infrared heater emits all three infrared wavelengths: near (IR-A), mid (IR-B) and far infrared (IR-C). Some infrared saunas offer a combination of heaters to produce full spectrum infrared heat. The sauna may have one heater that produces far infrared, one that produces mid infrared and one that produces near infrared.‍You will also see some infrared saunas that use low wattage (10-40 watt) LED’s to produce near infrared. Our belief is that LED near infrared light therapy is very effective for topical infrared treatments however, it is not suited for the sauna environment. You want to put the LED’s directly on your skin. The DPL Nuve by LED Technologies is a great example of an effective FDA approved near infrared handheld device. With LED near infrared embedded in the wall of the sauna, you would have to climb up on the bench to receive effective therapy as the LED’s should be right up against the area you are treating.‍Clearlight® Sanctuary Saunas utilize a halogen full spectrum heater. We have the halogen bulbs built to our specific wavelengths and standards. Our True Wave® full spectrum infrared heaters emit about 1/3 near infrared, 1./3 mid infrared and 1/3 far infrared and each heater is a full 500 watts of full spectrum infrared heat.‍By offering all three wavelengths the infrared heat will penetrate deeper past the Epidermis and Dermis into the Subcutaneous layer offering maximum effectiveness.

Question 31

What type of surface does the sauna need?

Accepted Answer

The sauna should be installed on a flat, level surface with sufficient clearance around the exterior.

Question 32

What’s the EMF in this Clearlight® Infrared Sauna?

Accepted Answer

EMF and ELF are important to us. 10 years ago we started producing heaters with the lowest possible EMF levels. Over time we’ve pioneered other technologies in this field and we’re proud to say that the EMF (and ELF levels) are perhaps the lowest on the market. When measuring directly on the far infrared heater the highest EMF level we could measure was 1.5 mG, which is by far below the WHO threshold of concern (3 mG). When only moving a few cm away this level literally drops to 0.‍Besides the invention of our True Wave® heater technology, we also use metal conduit wiring, run several grounding wires, and have designed the sauna in a way that the exposure to both EMF and ELF is the absolute minimum possible. When measuring on the two powerful Full Spectrum Infrared Heaters in the front, you will measure a maximum of up to 7-8mG. When moving away only 10cm the levels drop to 0. As EMF reduces with distance, where you are sitting there is no EMF measurable.

Question 33

Will I have infrared heaters all around me in my Clearlight® Sanctuary Infrared sauna?

Accepted Answer

Absolutely. Your Clearlight ®Sanctuary Full Spectrum Infrared Sauna is equipped with our True Wave® Heaters all around you. You have heaters in the back wall, side walls, leg area and in the floor. You'll also have two powerful Full Spectrum Infrared Heaters that emit to your core. You’re literally surrounded in infrared heat making this your own true sanctuary at home.

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